Rhombus Reviews
Rhombus Customer Reviews (15)
- Most recent
- Oldest
Verified Buyer
Verified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerRhombus Customer’s Q&A
Rhombus Features and Benefits
Rhombus Console is a unified cloud platform for physical security management. Here are some of its key features and benefits:
Key Features:
- Video Walls: Allows for easy monitoring of multiple video feeds at once.
- Smart Search: Enables quick and efficient searching through video footage.
- Easy Sharing: Simplifies the process of sharing video clips with others.
- Unlimited Users: Allows for an unlimited number of users to access the system.
- Open & Integrated: Offers plug-and-play integrations for various needs.
- Remote System Management: Enables managing the system from anywhere.
- Real-Time Video Access: Provides access to live video feeds.
- Fast Video Search: Allows for quick searching of video footage.
- End-to-End Encryption & Cybersecurity: Ensures the security of video feeds.
- Proactive Alert Notifications: Sends alerts based on detected events.
- Powerful AI & Computer Vision: Offers advanced analytics capabilities.
- Unlimited Cloud Storage for Video Clips: Allows for extensive video storage.
- 24/7 U.S. Based Support & Engineering: Provides round-the-clock support.
Benefits:
- Efficiency: The platform is designed to be easy to use, manage, and maintain, saving on IT labor costs.
- Cost-Effective: Over the course of a video security system's lifetime, Rhombus is considerably less expensive than comparable enterprise systems.
- Scalability: The platform can easily scale to accommodate an unlimited number of cameras, users, devices, locations, and solutions.
- Security: The platform offers robust cybersecurity and data privacy protocols, ensuring the safety of your data.
- Innovation: The platform is constantly updated with new features and improvements, ensuring you always have access to the latest technology.
Remember, there are two types of Rhombus licenses available: Professional and Enterprise. The Enterprise Console License enables Rhombus' suite of advanced AI analytics, including Facial Recognition, License Plate Recognition, and Unusual Behavior Detection. The choice between the two depends on the specific needs and capabilities expected from the video security solution.
Rhombus Pricing
Rhombus Console offers transparent pricing tailored to your organization. Here are some details:
- Dome Cameras: Prices range from $349 for the R120 Mini Dome 2MP to $1,299 for the R400 Dome 8.3MP 4k.
- Fisheye Cameras: The R360 Fisheye 12MP is priced at $1,299.
- Bullet Cameras: Prices range from $1,499 for the R500 Telephoto Bullet 8.3MP 4k to $1,499 for the R510 Standard Zoom Bullet 8.3MP 4k.
All cameras include 10-year warranties. The listed price is per camera, additional shipping and international fees may apply.
Each camera requires a license, which costs $149. This includes both the Professional and Enterprise licenses.
To get started, you must purchase a camera (one-time fee) and a license. It's as simple as that.
For a custom quote tailored to your specific needs, you can request a custom quote from the Rhombus website.
Remember, the best experience on the Rhombus Web console is with Google Chrome, but it also supports Firefox, Microsoft Edge, and Safari (version 10.1+). Not all features are supported on Safari.
Rhombus FAQs
Rhombus Alternatives
Here are the top 10 alternatives to Rhombus Console:
- Spot AI
- Verkada
- Eagle Eye Networks
- Hikvision iVMS-5200
- Omnigo
- Resolver
- RemoteLock
- Brivo Access
- Coredinate
- CASH
Each of these alternatives offers unique features and capabilities that may suit different needs and preferences. It's recommended to explore each one to determine the best fit for specific requirements. Please note that the actual pros and cons may vary depending on the specific needs and circumstances. It's always recommended to do a thorough evaluation before making a decision.
How To Open A Rhombus Account?
To open an account on Rhombus Console, follow these steps:
- Receive a Welcome email from Rhombus when a user account is first created.
- Click the 'Create My Account' button in the Welcome email to create a password for the account.
- Enter the desired password, check the box to agree to the Terms and Conditions, and click 'Create Account'.
- Once the account has been created, log in on the mobile app. Navigate to the device's app store and download the app titled 'Rhombus Systems'. The first time the app is opened, log in by entering the email address and clicking 'Next'. Then enter the password and click 'Sign In'.
- Alternatively, log in to the Rhombus Web console by navigating to the Rhombus website and then clicking on the 'sign in' button in the top right.
Remember, the best experience on the Rhombus Web console is with Google Chrome, but it also supports Firefox, Microsoft Edge, and Safari (version 10.1+). Not all features are supported on Safari.
For any further assistance, contact Rhombus Support.
Rhombus Return Policy?
The Return Policy for Rhombus Console is as follows:
If unsatisfied with a Rhombus purchase, it may be returned for a full refund under the following conditions:
- The product is still in new condition and not damaged in any way.
- All products being returned are shipped back to Rhombus.
- A refund request is submitted within 60 days of purchase.
To initiate a refund request, please contact the sales representative or partner that sold the product.
In addition to the return policy, Rhombus cameras come with a standard 10 year warranty. The R1 comes with a 2 year standard warranty. Rhombus sensors come with a standard 2 year warranty. The full terms of the warranty can be found on the Rhombus website.
For any further assistance, contact Rhombus Support. They can be reached at +1 (877) 746-6797 option 2 or support@rhombus.com. If there is a Rhombus device that has failed or think it needs to be returned, please contact support. You can also submit an RMA request from the Rhombus console. Select the Question Mark icon. Select "Return Camera".
Remember, the best experience on the Rhombus Web console is with Google Chrome, but it also supports Firefox, Microsoft Edge, and Safari (version 10.1+). Not all features are supported on Safari.
Explore Similar Stores
See All Stores
